※Regarding Online Store Holidays※

Wednesdays and Sundays are our mail order holidays.

Shipping for orders placed on holidays may take about +1 business day.
We sincerely apologize for the inconvenience caused to customers in a hurry, and we kindly ask for your understanding in advance.

Create your account

After creating an account, by logging in and shopping, you can skip entering information such as the delivery address, making checkout faster.

Also, you can use member-only benefits such as payment with points and limited-time events, so please register at this opportunity.

About linkage

After logging in, by pressing the "Link" button displayed at the bottom of the page, the point function will be enabled, and you will be able to use points shared across all Tamaya-Group affiliated online stores and physical stores.

※When using the linking function on the online store, it is necessary to create and link an account for each store.

Member benefits

In the Tamaya-Group member app, points accumulate according to the purchase amount.

We will grant points equivalent to 3% of the purchase amount (excluding tax).

Example: If you purchase a product for 11,000 yen (tax included), 300 points will be granted.

※Accumulated points can be used as payment at 1 point per 1 yen.

※The validity period is one year from the last usage date.

GIFT WRAPPING


Depending on the size of the product, it is wrapped in a 25 cm wide or 42 cm wide gift bag. The size and colour of the gift bag cannot be selected. Please note that you cannot choose the size or colour of the gift bag.

■attention
We will provide wrapping support by adding this item to your cart together with the product. If you would like to divide the wrapping into several pieces, please place an order for each item you would like to put inside together with this item.

Notice

At this time, stock has not yet been secured.
Depending on the timing, it may become impossible to purchase on the procedure screen, so we kindly ask for your understanding in advance.

Receipts and delivery notes can be printed or saved as PDFs from the order history on your account page. Please register an account to use this service.

If you have any requests regarding delivery, please write them in the remarks column below.

About receipts and delivery notes

Receipts and delivery notes can be printed or saved as PDFs from the order history in My Page.

※Membership registration required

Customers planning to use credit card payment

At our store, credit cards under a name different from the orderer cannot be used.

In some cases, the order may be canceled, so please be sure to check before placing your order.

About delivery to accommodation facilities

Customers who wish to have their delivery sent to their accommodation are kindly asked to fill in the empty fields of the delivery address with "Guest Name" and "Stay Date (Check-in Date)".

※ If not filled in, smooth shipping procedures may become difficult. We appreciate your cooperation.

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